Viator Logistics is a modern delivery management platform for businesses and riders. Create orders, make payments, track statuses, record and save history and log issues, all in one dashboard
Create & manage
Assign & track
Live updates
Log roadblocks
Add pickup, drop-off, contact details, and urgency in seconds. Keep everything organized by customers and date
Track progress as the order moves through each status to keep your customers in the loop
Confirm deliveries completed, cancelled, or failed. Log roadblocks and reasons so your team learns and improves
Add an order and we handle the rest. Your orders, your riders, and your delivery history all live in one simple dashboard, so you never have to chase anyone on Snapchat
Once you place an order, we assign a rider quickly. Search and filter your orders anytime to see what's waiting and what's moving
Follow each order from Pending to Assigned, Picked Up, In Transit, and Delivered. If something is Cancelled or Failed, you'll see that too. No more "where's my food?" messages from customers
Check your delivery numbers, spot your busiest times, and understand how your orders are performing, so you can plan your day and your stock better
When a delivery fails, we record exactly why. That means fewer repeat issues, fewer unhappy customers, and a better on-time record for your business
Viator Logistics handles your last-mile delivery so you can focus on what you do best. More orders, Less running around, Zero logistics stress.
Every customer who won't walk to you is a sale you're not making. Viator Logistics closes that gap, turning your existing buyers into repeat customers and reaching new ones you never could before
Customers who can't come to you will order through delivery. Your revenue grows without you changing anything about how you operate
Every order is logged on our platform with a unique ID. You can see exactly what's been placed, picked up, and delivered all in real time
Our riders operate within defined zones. They know the routes, the hostels, the shortcuts. Your orders arrive fast because they know the territory
Log in anytime to place orders, track deliveries, monitor payment status, and export your records. Full visibility, no back-and-forth calls
Getting started costs you nothing. We onboard you, set up your account, and you only pay per delivery. No retainers, no monthly fees to start
As your order volume grows, you unlock milestone tiers from Rising Star to Hall of Fame. High-performing partners get starred status and priority service
We keep the process short. No paperwork mountains, no waiting weeks. Here's exactly what happens when you partner with Viator Logistics.
Business name, contact person, phone, default pickup address, and your logo. This is a 5-minute conversation either online or in person
You get a unique Business ID and a login password. We set up your profile on the platform with your pickup location already saved
Your Business ID and temporary password come to you via WhatsApp, along with a link to the platform and a quick-start guide so you're never lost
Upload your logo, confirm your pickup address, and change your password. Takes under 3 minutes. Your dashboard is now live and ready
We stay on the line for your first order. You fill in the recipient's name, phone, delivery address, items, and payment status and we make sure it's smooth from the start
We assign a rider from our end. You watch the status update in real time right from Pending → Assigned → Picked Up → In Transit → Delivered. No calls needed
From here, you run independently. Log in, place orders, track deliveries, export records. We check in consistently to make sure everything is working well